Mail Order Manager / Retail Website Management for Dynamic Environmental Business
Permanent – 9am – 5.30pm
£18,000 - £25,000 salary depending on experience
The Hemp Shop Ltd is an ethical online retailer and a leader in the environmental and sustainable benefits of the Industrial Hemp plant. We have experienced fast growth and ongoing success and are seeking a confident and committed Order Processing Administrator to join our small but busy team.
The successful candidate will be a key member of our ecommerce team, managing the warehouse, and reporting to the Director. The role is within the engine room of the business. You will be responsible for each customer’s order, from the point of sale to delivery.
What are we looking for?
A committed understanding of today’s environmental and ecological concerns is a must.
This role also requires organisation, self-motivation, conscientious customer service, and an ability to maximise efficiency – from yourself and your warehouse staff.
The successful candidate will ensure each order is processed accurately and delivered on time, and acts as the key link in communication with customers.
You will take initiative by anticipating problems before they happen and be adaptable to changing circumstances. An ability to work calmly within a busy and fast paced small company is crucial to this role.
What is the Role and Responsibilities?
Order Processing and Customer Service
Job Organization and Management
What is needed for the role?
About The Hemp Shop Ltd
THS is the oldest hemp company in the UK, specialising in sustainable, environmentally beneficial hemp products, selling the largest selection in Europe. Our extensive range includes the widest variety of foods, body care and CBD (Cannabinoid) products, clothes, fabrics and accessories, all produced from the world’s most sustainable plant.
As the business expands there will be future opportunities to move forward within the company.
Our offices are in a beautiful rural location conveniently situated between Bridgwater and Taunton.
Please apply with your CV and detailed covering letter, outlining why you are best suited for this role. Any application submitted without a covering letter will not be considered.